UK GDPR Compliant

Privacy Policy

Last updated: March 02, 2026

1. Introduction

Welcome to HourlyEngineer, a platform operated by Desired IT Solution Limited ("we", "our", or "us"). We are a company registered in the United Kingdom (Registration No: 16084060).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hourlyengineer.com and use our services. We are the "data controller" of your personal data for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Collection & Legal Basis

We only collect data that is necessary for our business operations. The table below outlines what we collect and why (our legal basis):

Contact Information

Name, email, phone number.

Legal Basis: Consent / Pre-contractual steps (when you inquire about services).

Business Details

Company name, job title, project requirements.

Legal Basis: Legitimate Interests (to provide tailored engineering solutions).

Technical Data

IP address, browser type, usage patterns.

Legal Basis: Legitimate Interests (to improve website security and performance).

Contractual Data

Payment info, UK business registration details.

Legal Basis: Contract / Legal Obligation (to manage our professional relationship).

3. Who We Share Your Data With

We do not sell your data. We only share information with trusted third parties who help us operate our business:

  • Service Providers: Cloud hosting (Vercel/AWS), Email providers (Postmark/Gmail), and CRM tools.
  • Professional Advisers: Accountants, lawyers, and auditors based in the UK.
  • Governing Bodies: HMRC or other UK regulatory authorities if required by law.

4. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Client records: 6 years after the end of the contract (UK Tax requirement).
  • General inquiries: 2 years if no business relationship is formed.
  • Marketing data: Until you unsubscribe or withdraw consent.

5. Your Legal Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access

Request a copy of your personal data.

Right to Rectification

Correct any incomplete or inaccurate data.

Right to Erasure

Ask us to delete data (the 'right to be forgotten').

Right to Restrict Processing

Suspend the processing of your data.

Right to Data Portability

Transfer your data to another service.

Right to Object

Object to processing for direct marketing.

To exercise these rights, please email us at info@hourlyengineer.com. We aim to respond to all requests within 30 days.

6. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site.

For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

7. Data Security

We implement robust technical and organizational security measures to protect your data. All communication is encrypted via SSL (HTTPS), and access to personal data is restricted to authorized personnel under strict confidentiality agreements.

Secure Infrastructure

We utilize industry-standard encryption and secure cloud infrastructure to ensure your business requirements and personal identifiers remain confidential.

8. Contact & Complaints

If you have any questions about this Privacy Policy or our data practices, please contact our Data Controller:

Desired IT Solution Limited

Registration No: 16084060

Email: info@hourlyengineer.com

Address: UK Registered Office

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).